It’s good to see that the Institute of Fundraising has finally moved away from its old web site which completely ignored accessibility issues. Unfortunately its chosen back room engine, OneStop CMS, makes life a pain if your web browser is set to restrict cookies, continuously asking for a spurious username and password. If you cancel this often enough it WILL go away, but I’ve given in and allowed IoF to set cookies.
And a colleague comments: “It’s still a crap website requiring too many clicks, many of them not very intuitive.” While checking out the cookies issue, I managed to get some very funny layouts, but for me it doesn’t quite get the case study award for how to address accessibility without doing usability.
Development Trusts Association has the same CMS and issue, as surprisingly does the CMS supplier, www.cubik.co.uk.
I’m currently investigating using the open source Drupal for moving the main VolResource into the Web 2.0 world (yuk) so any horror stories on that front welcome sooner rather than later! Plus - a raft a of new third sector groups have adopted Drupal recently, but so far all seem to be hosting the sites in the States. Why?
Response received from IoF Web editor Frazer Orr:
thank you for taking the time to look at the Institute’s new website and posting your comments on Charity blog.
I’m very excited about the potential of the new site.
I know that the cookies thing can be a pain for users who don’t like them being dropped on their computer but the more we understand about how the website is used the better we can make it. This is an issue for more sites than just our own.
I am happy with using onestopcms. It’s a very powerful system and allows us to do a number of things which aren’t possible on other systems. It will be some time before we are getting the most out of it but there are plenty of exciting possibilities.
It does address the issue of accessibility very well which is certainly in its favour.
Your colleague’s comments about finding things difficult to find are very interesting. The site holds a lot of information for a lot of different types of user and we’ve tried to make it as intuitive as possible.
I’m very keen to make the site as user-friendly as possible. There are many ways on the site to send feedback and though we’ve only been live for a week I’m hungry for it. Using the CMS I can move/copy/connect pages easily and use friendly URLs and meta values to try and anticipate what the user needs.
I know that it has been a long wait for the new site but I think it’s been worth it. In many ways, having just gone live, we’re back at the beginning – having to think again about how best to use the site.
Thanks for your comments – keep ‘em coming.