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Archive for October, 2005

It's good to typetalk

31st October 2005

From xPRESS digest:

The National Trust is launching a nationwide training campaign to help its staff and volunteers learn how to make and receive calls through RNID Typetalk, the specialist telephone service for people with communication difficulties.

xPRESS Digest: RNID Typetalk Helps the National Trust Listen to Deaf Visitors

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The next steps in nonprofit technology

23rd October 2005

From TechSoup:

Join CompuMentor’s community engagement program director John Lorance and a host of leading Web technology advocates as they demystify Web 2.0 technologies and illustrate how using new socially oriented technological innovations can help the nonprofit community. Web 2.0 technologies such as tagging, social bookmarking and online social networks, blogging, content sharing through Wikis and RSS, and new Web widgets need not only be in the hands of well-funded developers; but also can be used by organizations to further their missions.

Save the dates: October 24-October 28
Join us the week of October 24, for a free, five-day online event, in the TechSoup Emerging Technology forum www.techsoup.org/web2event

TechSoup - Forums: Online Event: week of October 24th - Impact of Web 2.0 on nonprofits

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Making taxonomy relate to real users

20th October 2005

From PublicTechnology.net

Dorset For You, the pioneering online portal launched by five local councils this February to replace individual council websites, has adopted taxonomy-based technology from APR Smartlogik to boost information ‘findability’ through the site and make it even easier for citizens to access the information they need quickly and easily.
…………
The real intuitive element to search is delivered by creating a regional taxonomy, or thesaurus, to supplement the terms of the official category list and ensure that the search function can translate the language of citizens (for instance, “rubbish”) to match government documents (”waste disposal”). Semaphore’s taxonomy management tool will be used by dorsetforyou.com to underpin its search, also enabling the function to understand misspellings, slang and suggest synonyms.

More:
dorsetforyou.com enhances service with new information ‘findability’ :: PublicTechnology.net :: e-Government & public sector IT news from

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